got a question about encompass?

We’ve listed below the most frequently asked questions our team are asked.

Still not sure? Just ask us.

FAQ – subscribing to encompass

what is encompass?

encompass is the creator of Know Your Customer (KYC) automation software for the banking, finance, legal and accountancy sectors. With next generation RegTech solutions, encompass turns AML/CTF compliance into a competitive advantage. Consistent and robust policy adherence is now possible using the unique power of policy automation to ensure your business is regulator ready.

Access the data sources you know and trust in one place, including Kykr, Bureau van Dijk, Experian, C6 Intelligence, Thomson Reuters Worldcheck and many more. Now your team can rapidly complete your best practice customers due diligence processes in just a few clicks with the next generation of AML solutions.

Read more about our products below:

do I need to involve IT to set up encompass?

encompass is a Software as a Service (Saas) solution. This means there is no need for expensive hardware or major upfront costs. It is easy to use, easy to understand and easy to access. It is cloud based so anyone with an internet connection can access encompass.

For full IT recommendations, download our guide to the optimal IT environment for encompass.

what am I committing to subscribing to encompass?

encompass subscription is available on a 12 month contract. We’re confident you’ll love it, but for peace of mind there is a 30 day cancellation policy.

You can view the terms of an encompass customer subscription contract on our help desk portal here.

how does billing work within encompass?

Your monthly encompass subscription fee gives you access to the KYC solution. If you sign up for one of our packs, training is also included. Within encompass you will have the ability to purchase reports and documents from information providers.

data charges

encompass, there are two ways for you to be billed for your data charges through the different information providers we include in our product;

  • on demandencompass will bill you for costs incurred when requesting searches and reports from the information providers; there are no additional charges from encompass for doing so
  • direct – the data provider will bill you for your search costs, and an Account will need to exist with the information provider
  • Some