customer success from encompass


we’re here to make you successful, whenever and wherever you need us

dedicated project manager

Every encompass customer receives a dedicated Customer Success specialist to work alongside you to implement our KYC solution. Our Success specialist will help to set-up users, configure your policy templates and co-ordinate staff training. Whether its troubleshooting a technical issue, or seeking best-practice advice on your compliance processes, we’re always here to help.

training and support

Our Customer Success specialists will tailor a training programme which recognises your business objectives