WHITEPAPER

Earning executive sponsorship for pKYC transformation

Know your customer (KYC) transformation requires deliberate planning to gain buy-in at all levels, from the front-line through to management and executives.

Banks that want to move towards perpetual KYC (pKYC) need to earn executive sponsorship early in the journey.

In this whitepaper we leverage the insights of our pKYC advisory board to offer guidance on how best to recognize the tipping points for pKYC transformation and how executive sponsorship can be earned.

Key learns in this whitepaper

Framing the problem
Managing expectations
Articulating ROI
Win-win scenario
The Encompass platform

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About the authors

Dr Henry Balani

Global Head of Industry & Regulatory Affairs

Dr Henry Balani is a noted industry thought leader and commentator on regulatory compliance issues and trends affecting the financial services industry. A published academic, Dr Balani also lectures on international business, economics, and regulatory compliance courses globally.

Dr Balani holds a Doctorate in Business Administration from the University of Wisconsin, an M.B.A. from Northern Illinois University, and a B.S. in Economics from the London School of Economics.

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Howard Wimpory

KYC Transformation Director

Howard Wimpory works with Tier 1 banks to digitally transform their KYC onboarding and refresh processes. He has held a number of executive-level operational roles within a major global bank, including leading their wholesale KYC Onboarding and Refresh functions.

His most recent role prior to Encompass was Managing Director, Group Financial Crime Operations position at Barclays Bank, where amongst other functions, he was accountable for leading KYC remediation of corporate and investment bank client records to FCA committed timelines.