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Blog_Digitize-your-corporate-onboarding-process-KYC-IFT_web

Transform KYC with CoorpID

Corporate clients expect a seamless digital experience. Reliance on unsecure email and error-prone manual processes to collate KYC information causes frustration and delays. This results in duplicated data, disparate information and a lack of transparency, which impact customer experience.

A single platform to exchange private client information

CoorpID enables private client documents to be sent and received via a single secure platform. Client outreach and attestation requests are standardized providing banks and clients with full visibility of the end-to-end outreach process. Documents can be stored and shared securely by clients in a fully GDPR compliant digital vault.

  • A structured outreach process removes repeat requests for the same information, accelerates the KYC review process and increases operational efficiency.
  • Internal friction and errors are reduced, and the customer experience improved.
  • Cloud based solution, with no complex IT integration requirements means banks and clients can benefit from CoorpID, fast.

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Key features

Manage client outreach requests efficiently

Dashboard

Overview of all tasks and requests requiring attention.

Client overview page

View all clients and their entities, download reports, invite new clients to the platform and set up email notifications for relevant clients’ activity.

Outreach requests

Standardize document requests, send messages and schedule reminders for clients to complete requests, receive notifications when actioned, review information, and set and track statuses.

Multi-entity requests

Send consistent outreach requests via UI, bulk upload or API to collate KYC information for multiple entities.

Digital profile

Private original source documents are collated into a digital profile, complete with full data provenance and audit trail.

Secure document exchange

Easy digital onboarding

Simple registration and platform access for new CoorpID clients via a click through onboarding process.

Digital vault

A secure private document repository for clients to upload and store private information.

Custom permissions and access management

Set up teams and customize access for users to enable internal collaboration across front and back office. Prevent information sharing between business units and create different user roles and permissions to meet identity and access management (IAM) needs.

Audit trail

A reliable and robust audit trail is built as standard of all actions and responses.

Security and hosting

  • Secure HTTPS internet connection
  • Data encrypted at rest
  • Two-factor authentication (2FA)
  • GDPR compliant
  • Fully hosted and managed cloud-based solution

Benefits

Structure KYC outreach

Centralize information

Improve internal collaboration

Enhance client experience

Increase KYC efficiency

“CoorpID streamlines and standardizes the information gathering process. ING uses CoorpID as part of our KYC improvement journey as it helps to reduce the KYC compliance burden for both customers and the bank.”
ING Wholesale Banking | Anthony van Vliet, Global Head KYC

CoorpID and Encompass

Founded in 2019 by ING, CoorpID was acquired by Encompass in 2024 to create a corporate digital identity (CDI) platform which incorporates real-time data and documents from authoritative global public data sources and private customer information, to deliver and maintain digital risk profiles.

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