Crossing the chasm: How Encompass scaled to solve the real KYC challenges of Corporate Banking

When we launched Encompass, it started as a visualisation platform. Built to surface hidden relationships and give professionals the insights they needed to make smarter, safer decisions.

Our earliest users were visionaries, law firms and risk professionals who were already feeling the inefficiencies of legacy processes and were willing to try something new.

The chasm every enterprise faces

But moving from those early adopters to Tier 1 financial institutions, the mainstream market, was a whole different challenge. This is what tech thinkers call “the chasm”. For us, it was the transition from solving a pain point to becoming a strategic partner in enterprise-wide transformation.

And for corporate banking, the problem we saw was clear.

The challenge: Corporate Banking was drowning in manual KYC

Corporate and institutional banks operate in an increasingly complex regulatory environment. But despite the rise of RegTech, many banks still rely on highly manual Know Your Customer (KYC) processes. Requiring analysts to source public records, chase clients for documents, cross-check data, and stitch everything together by hand.

This is not just inefficient; it is a huge risk.

Manual processes mean onboarding delays, spiralling costs, inconsistent compliance, and, most critically, poor customer experiences for high-value corporate clients.

In a market where speed and accuracy can win or lose business, banks needed a new way forward.

Our response: Purpose-built automation for Corporate Banking

At Encompass, we did not just build a product, we have engineered a platform designed from the ground up to automate the complexity of corporate KYC at scale. Our goal is simple: to give Tier 1 banks the tools to deliver fast, flawless, and compliant onboarding – without compromise.

Here is how we do it:

1. EC360 | Corporate Digital Identity | Encompass Corporation

Launched early in 2025, EC360 is our most advanced platform to date. It combines publicly available data with private client information to generate a dynamic, digital identity for corporate clients. This enables banks to:

• Automatically validate and verify entities
• Reduce onboarding processing time from weeks to hours
• Gain a 360° view of ownership structures, risk indicators, and beneficial owners
• Deliver consumer-grade onboarding experiences to institutional clients.

With EC360, banks no longer need to choose between speed and confidence. They can have both.

2. EC Public Automation

Manually sourcing and verifying public data is slow and error prone. EC Public Automation streamlines this process end-to-end. Automatically sourcing, validating, and integrating data from trusted providers, in line with regulatory standards. This allows KYC teams to:

• Eliminate manual data gathering
• Ensure audit-ready accuracy
• Reduce operational costs
• Scale confidently across jurisdictions

3. EC Private Outreach

Collecting information from clients is a major bottleneck in the onboarding journey. EC Private Outreach changes that. By digitising the process of gathering client-provided data and documentation, we:

• Eliminate endless email chains
• Provide a secure, trackable experience for clients
• Ensure faster responses and fewer errors
• Keep analysts focused on decision-making, not document chasing

Why it matters: From tactical gains to strategic advantage

KYC is no longer just a regulatory obligation. It is a competitive differentiator. Banks that can onboard faster, validate more accurately, and reduce risk exposure win more business, improve client satisfaction, and strengthen their reputation with regulators.

Encompass is helping Tier 1 banks turn KYC into a source of value, not just cost.

• We reduce onboarding processing times by over 32% 
• We generate 57% efficiency gains in year one
• We drive consistency across jurisdictions
• We enable compliance teams to focus on insights, not inputs
• And we help banks serve clients better, faster, and more confidently

Scaling with, and for, our customers

Crossing the chasm meant learning how to scale alongside our clients. We understand that large banks are not just looking for vendors, they are looking for partners who can evolve with them.

That is why we have focused on:

• Continuous product innovation
• Deep integration with existing systems and workflows
• Close alignment with regulatory change
• A culture of transparency, trust, and transformation

Each deployment makes our platform better. Each client makes our vision clearer.

What I have learned, and what I would share

To my fellow founders and financial leaders navigating your own transformation journeys, I will leave you with a few truths I have learned on the way:

• Innovation fails in isolation. You need believers
• Solving real problems matters more than chasing trends
• The right technology becomes invisible, it just works
• True scale comes from trust, not just traction

The bottom line: Why we do what we do

At Encompass, we believe that better data, better processes, and better technology can build a safer, more efficient financial system. We are proud to help the world’s top banks cross their own chasms, moving from legacy to leadership in KYC and client onboarding.

Because innovation does not just change systems. It changes outcomes.

And we are just getting started.